Privacy policy
Privacy and cookies policy
Last update: 7 December 2023
Privacy policy
This "Privacy Policy" governs the processing of your personal data by Inga store.
Please read this privacy policy carefully. It contains essential information on how your personal data is processed on the cookies used. By providing your personal data on our website https://inga-store.com, by contacting us by e-mail or by submitting a question/complaint, you declare that you have read this privacy policy.
Table of contents
Article 1 - What personal data do we process?
Article 2 - What do we use your personal data for?
Article 3 - How we share your data with third parties?
Article 4 - How long do we keep your personal data?
Article 5 - Your rights
Article 6 - How do we protect your personal data?
Article 7 - Cookies
Article 1 - What personal data do we process?
1.1. Inga processes your Personal Data in the context of its activities. This concerns:
- Category 1, based on cookies: your IP address and details of your visit to our website, your browsing habits, your origin and your search terms;
- Category 2, when registering or using one of the forms on our website: your first and last name, possibly the name of your company and your VAT number, your contact details, your e-mail address and any other information you provide in the free input field;
- Category 3, if you call us or send us an e-mail: your e-mail address and/or your telephone number, as well as the data you provide yourself;
- Category 4, when registering for our newsletter: your e-mail address;
- Category 5, When placing an order: your first and last name, possibly the name of your company and your VAT number, your contact details and your e-mail address.
1.2. Inga may collect your personal data in various ways:
- By registering and using the website;
- Our website uses cookies and similar techniques to collect certain personal data. For more information on the use of cookies, see article 7.
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Article 2 - What do we use your personal data for?
2.1 General objectives
Inga will only use your personal data for:
- Category 1: The management, improvement and marketing of our Website and the inclusion of Personal Data in anonymous statistics, with the legal basis of your explicit and prior consent when you first visit our Website;
- Category 2 and 3: Responding to questions and requests for information, with the legal basis of providing the service you have requested;
- Category 2, 3 and 4: Direct marketing, newsletters, actions and promotions by Inga itself, the legal basis being our legitimate interest as regards existing customers or your explicit and prior consent if you are not yet an Inga customer. You may indicate at any time that you no longer wish to receive our newsletters by using the unsubscribe option in our newsletters or by contacting us directly by e-mail or telephone;
- Category 5: The delivery and billing of products or services you have ordered, with the legal basis of the performance of a contract you have requested and for which the processing of your Personal Data is necessary or because it is required by law or because Inga has a legitimate interest in doing so.
Article 3 - How we share your data with third parties?
If we ever cease trading or transfer our business to someone else, for example if we go bankrupt or sell our business, this may involve the transfer of your Personal Data to third parties who take over all or part of our business. Where possible, Inga will always inform you in advance, but you understand that this may not be technically or commercially feasible in all circumstances.
In rare circumstances, we may be required to disclose Personal Information pursuant to a court order or to comply with other mandatory laws or regulations. We will try to inform you in advance where possible, unless we are unable to do so for legal reasons.
We may share your Data with third parties whose services we use in connection with your order process and order. Your Data may be transmitted to and processed by software and cloud providers, financial partners, logistics partners or any other third party who is involved in or plays a role in your order. The current list can be obtained on request by e-mail. For each transfer to a third party, we ensure the appropriate security measures with regard to your Personal Data, including the conclusion of processing contracts if necessary.
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
We always try to use European suppliers as much as possible and to keep your data in Europe as far as possible. If we need to use non-European third parties, we ensure that your data is as secure outside the European Union as it is here. Therefore, where necessary, we enter into Standard Contractual Clauses with these partners and provide additional guarantees.
Article 4 - How long do we keep your personal data?
We will retain your personal data for as long as is necessary for the purposes of any processing.
Data used to establish proof of a right or contract, or kept to comply with a legal or regulatory obligation, may be archived securely for no longer than is necessary for the purposes for which they are kept.
Data used to monitor the commercial relationship may be kept for a period of 3 (three) years from the end of the commercial relationship.
Data relating to cookies is kept for a period not exceeding 13 (thirteen) months.
Article 5 - Your rights
You have the right to obtain information about your Personal Data and our use of it at any time and free of charge, or to request a copy of it. You also have the right to request correction or (in certain cases) deletion of your Data. You may also request that the processing of your Personal Data be restricted in a number of cases listed in the GDPR. You have the right to object to the processing of your Personal Data if you have serious and legitimate grounds for doing so which outweigh our need to process your Data or to withdraw consent previously given. You also have the right to object at any time to the use of your Personal Data for direct marketing purposes, even without having to provide a reason for doing so. You have the right to request your Personal Data in digital and readable form and/or to have it transferred to another service provider of your choice.
You can exercise your rights by email to info@inga-store.com or by post to Lozenberg, 15, 1932 Zaventem,Belgium.
You also have the right to lodge a complaint with the Belgian data protection authority if it appears that we have not responded adequately to a request based on one of the aforementioned rights within 30 days:
GBA/APD
Rue de la Presse 35
1000 Brussels
Tel : +32 (0)2 274 48 00
contact@apd-gba.be.
If necessary, you can also go to civil court to claim damages.
Article 6 - How do we protect your personal data?
We have taken appropriate technical and organisational security measures to guarantee the security of your Personal Data. Under no circumstances may Inga be held liable for any direct or indirect damage resulting from the incorrect or illegal use of Personal Data by a third party.
Article 7 - Cookies
Our website uses cookies and similar technologies. This helps us to provide you with a better user experience when you visit our website and also allows us to optimise our website. Without your prior consent, we only set those cookies that are strictly necessary for the proper functioning of our website. For all other cookies, we first ask for your permission.
The following list of cookies gives you an overview of the cookies used by our website.
List of cookies
A cookie is a small text file containing data that a website (when visited by a user) wishes to store on your device in order to remember information about you, such as your language preference or login details. These cookies are set by us and are called "internal cookies". We also use "external cookies", which are cookies from a domain other than the one where you are located. We use cookies and other tracking technologies for the following purposes:
Strictly necessary cookies
These cookies are necessary for the operation of our website and cannot therefore be deactivated. You can set your browser to block these cookies or to notify you, but in this case some parts of our website will not function.
|
Name |
Function |
Duration |
|
a B |
Used in conjunction with administrator access. |
2 years |
|
_secure_session_id |
Used in connection with window navigation. |
24 hours |
|
_shopify_country |
Used in connection with payment. |
Session |
|
_shopify_m |
Used to manage customer privacy settings. |
1 year |
|
_shopify_tm |
Used to manage customer privacy settings. |
30 minutes |
|
_shopify_tw |
Used to manage customer privacy settings. |
2 weeks |
|
storefront_u |
Used to update customer account information. |
1 minute |
|
tracking_consent |
Tracking preferences. |
1 year |
|
c |
Used in connection with payment. |
1 year |
|
Trolley |
Used in connection with the shopping basket. |
2 weeks |
|
cart_currency |
Used in connection with the shopping basket. |
2 weeks |
|
cart_sig |
Used in connection with payment. |
2 weeks |
|
cart_ts |
Used in connection with payment. |
2 weeks |
|
cart_ver |
Used in connection with the shopping basket. |
2 weeks |
|
check |
Used in connection with payment. |
4 weeks |
|
checkout_token |
Used in connection with payment. |
1 year |
|
dynamic_checkout_shown_on_cart |
Used in connection with payment. |
30 minutes |
|
hide_shopify_pay_for_checkout |
Used in connection with payment. |
session |
|
stay alive |
Used to locate the buyer. |
2 weeks |
|
master_device_id |
Used in conjunction with the merchant connection. |
2 years |
|
previous step |
Used in connection with payment. |
1 year |
|
remember me |
Used in connection with payment. |
1 year |
|
secure_customer_sig |
Used in connection with the customer connection. |
20 years old |
|
shopify_pay |
Used in connection with payment. |
1 year |
|
shopify_pay_redirect |
Used in connection with payment. |
30 minutes, 3 weeks or 1 year depending on value |
|
storefront_digest |
Used in connection with the customer connection. |
2 years |
|
tracked_start_checkout |
Used in connection with payment. |
1 year |
|
checkout_one_experiment |
Used in connection with payment. |
session |
Performance or analytical cookies
These cookies enable us to count visitors and their origins in order to analyse and improve the performance of our website. They help us understand which pages are most and least popular and how visitors move around the site. All the information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know who has visited which pages of our website at what time. As a result, we cannot optimise our website and our offers for the benefit of our customers.
|
Name |
Function |
Duration |
|
_landing_page |
Follow the landing pages. |
2 weeks |
|
_orig_referrer |
Follow the landing pages. |
2 weeks |
|
_s |
Shopify analysis. |
30 minutes |
|
_shopify_d |
Shopify analysis. |
session |
|
_shopify_s |
Shopify analysis. |
30 minutes |
|
_shopify_sa_p |
Shopify marketing and referral analytics. |
30 minutes |
|
_shopify_sa_t |
Shopify marketing and referral analytics. |
30 minutes |
|
_shopify_y |
Shopify analysis. |
1 year |
|
_Y |
Shopify analysis. |
1 year |
|
_shopify_evids |
Shopify analysis. |
session |
|
_shopify_ga |
Shopify and Google Analytics. |
session |
Have you noticed that other cookies are placed on our website? This is, of course, not the intention. Please inform us as soon as possible so that we can make the necessary changes.
We give you as much information as possible about cookies placed by third parties, but sometimes we do not have this information. If you wish to know more, you can consult the privacy statements of these parties on their respective websites. Please note that we do not control the content of these statements or the cookies placed by these third parties.
On your first visit to our website, you will be asked to accept our cookies. You can then manage your choices at any time.
If you have any further questions or comments about the processing of your Personal Data, please contact us by e-mail at info@ingastore.com or by post at Lozenberg, 15, 1932 Zaventem,Belgium
You can also find out more about cookies at http://www.allaboutcookies.org/.
For more information on online direct marketing and online privacy, visit http://www.youronlinechoices.eu/.
The privacy policy can be downloaded here in english, french, dutch, and german.